Message From Our Sponsors
With the one year anniversary of the FOM|UCPath implementation quickly approaching,
we would like to take a moment to thank all of our colleagues that have implemented
and are working directly with UCPath. The UCR Project Team is still working very hard
to improve stability and the campus experience with UCPath, which has taken much longer
than we had anticipated. We acknowledge that this has been a very significant effort
and the system has not yet brought the efficiencies we had hoped for.
Recent progress has been hindered with the addition of two large campuses to the system
in September. Since then we have observed that the significantly increased transaction
and support volume has caused performance issues with the UCPath system which has
led to delays in updating HRDW and SuperDOPE. The UCR Project Team is actively working
with ITS to find ways to improve the performance of our local systems.
Unfortunately, we are also aware that graduate students continue to see issues with
their paychecks. A communication has been distributed directly to them informing them
that the Project Team and campus Shared Services Centers are now monitoring and auditing
payroll data before checks are cut, allowing the campus to catch many errors and mitigate
pay issues with the UCPath Center before payday. We encourage you to relate this information
to any graduate students and post docs that you work with, and to advise them to email
the UCR Academic Personnel Team at UCPATHhelp@ucr.edu if they find any issues with their paychecks. They may also visit the newly updated
FAQ section on the FOM|UCPath Academic Personnel webpage located at: www.ucrpath.ucr.edu . The Project Team and campus central offices have been working diligently on additional
ways to alleviate the burden on graduate students and just this week have gained agreement
with the graduate student union to allow UCR to use the pay cards for graduate students
who desire to do so. This will allow for more rapid payments than previous options.
Finally, as part of the campus-wide Implementation Review, the FOM|UCPath Client Experience
Survey was emailed to operational staff (those with HR, AP, payroll and financial
responsibilities) on November 1st. We strongly encourage you to complete this survey
and provide your feedback before November 14. The purpose of this review is to examine
all aspects of UCR’s interaction with UCPath and to identify the most critical improvements
that can be made to UCR’s UCPath experience. Your feedback will be used, along with
other key sources of information, to inform the priorities of this effort and to help
us in developing solutions that benefit the campus. If you did not receive a link
to the survey, please email firstname.lastname@example.org.
As always, we appreciate your patience. If you have questions or concerns, academics
can email UCPathHelp@ucr.edu, and staff can email email@example.com.
To see past messages from our sponsors, please visit our archive page.